Energy systems today are more distributed, and more critical, than ever. Yet most organizations still manage their UPS fleets the old way: local readings, scattered spreadsheets, and a service call only after something has already gone wrong.
Prostarm Connect changes that. It’s a centralized IoT remote-monitoring platform that turns every UPS in your network, wherever it sits, into a smart, connected asset. Devices publish real-time operational data over MQTT to a single cloud dashboard, giving your operations team complete visibility into power quality, battery health and system availability across every site, from one screen.
Built for industrial and critical-infrastructure environments, Prostarm Connect combines live device monitoring with predictive fault detection, automated ticketing and multi-channel alerting, so issues are caught and resolved before they impact uptime. It’s the shift from reactive maintenance to predictive intelligence.
Features & Benefits
Real-Time Fleet Monitoring
A Master Dashboard rolls up total devices so you know the health of your entire fleet at a glance. Drill down into any site’s Individual Dashboard for per-device load, battery health and backup trends in real time.
Digital Twin View
A live visual representation of input, output, battery status for every connected UPS, so engineers can understand exactly what’s happening at a site remotely.
Intelligent Alerting
20+ pre-built alert rules cover mains failure, input voltage anomalies, bypass activation, battery critical/weak conditions, overload, high temperature, and more, each paired with a recommended action.
Automated Ticketing
Alerts flow directly into Salesforce CRM to auto-generate and assign service tickets, closing the gap between detection and resolution and removing manual call-and-log steps entirely.
Multi-Channel Notifications
Instant alerts via SMS, email and WhatsApp make sure the right person finds out the moment an issue occurs, wherever they are.
Predictive Analytics
AI-driven failure prediction, battery degradation tracking and SLA risk alerts flag problems, like a battery nearing end-of-life or a site trending toward an SLA breach, before they cause downtime.
Comprehensive Reporting
Built-in UPS Backup, Log and Offline-Hours reports give you an audit-ready record of power interruption events, system behavior and device availability for troubleshooting and compliance.
Role-Based Access
Admin, State Admin, Site Admin, Operator and Viewer roles let dashboard, device and alert permissions mirror your own organizational hierarchy.
Built for Reliability
Watchdog-based recovery and a stable communication architecture keep the platform itself resilient, so monitoring never becomes another single point of failure.
Uses
Banking, Financial Services & Insurance (BFSI)
Branch offices, ATM networks and data centers all depend on continuous power to keep customer-facing services running. Prostarm Connect gives BFSI IT and facilities teams a single, centralized view of UPS health across every location, replacing manual site visits with automated alerting and auditable uptime records for SLA and compliance reporting.
Data Centers & IT Infrastructure
Where seconds of downtime carry real cost, Prostarm Connect’s real-time dashboards, predictive battery analytics and automated ticketing help teams catch degrading batteries, overloads and mains failures before they escalate into an outage.
Industrial & Manufacturing Facilities
Production lines and critical process equipment need stable, protected power. Continuous monitoring, watchdog-based recovery and instant fault alerts help plant teams avoid unplanned stoppages and keep maintenance proactive rather than reactive.
Telecom & Distributed Network Infrastructure
For remote or hard-to-reach sites, dual connectivity (Wi-Fi primary, 4G LTE backup) keeps devices reporting even when local networks are unreliable, so teams stay informed no matter where a site sits.
Retail & Multi-Site Chains
Organizations running dozens or hundreds of small, distributed sites can replace disconnected local checks with one fleet-wide dashboard, filterable by state, zone, product type or device type, to spot the worst-performing locations at a glance.
Facility & Energy Management Teams
Any team managing UPS assets across multiple locations can use Prostarm Connect to move from scattered, manual readings to a single source of truth, with role-based access so the right people see the right data.